Offering Ideas on Achieving Excellence
I can work with your staff either in person or through web cam or ichat on elements of wine sales and service. As a sommelier and an instructor for sommeliers, I can train your staff on the skills and principles of service excellence.
Another emerging area in wine sales is the testing of the consistency of your brand through archetypal brand analysis. You can highlight the meaning of your brand by identifying its compelling story and how your product links with your customer. It’s fun and very illuminating.